Last updated January 7th, 2025
Introductions
Simplify, Inc. (“Simplify”, “we”, “us”, or “our”) has prepared this Privacy Policy to explain (1) what personal information we collect, (2) how we use and share that information, and (3) your choices concerning our privacy and information practices.
Applicability of this privacy policy
This Privacy Policy does not apply to personal information processed on behalf of our customers as their service provider or processor (e.g., personal information of our customers’ end users). Such personal information is governed by the terms of the separate customer agreement or terms of service between Simplify and the customer. If you are such an individual and wish to stop your information from being used by Simplify and/or one of our customers or would like to access, correct, or request deletion of your information in Simplify’s possession or control, please contact the Simplify customer you interact with directly.
Additionally, our Services are designed for businesses and are not intended for personal, family, or household use. Therefore, all personal information covered by this Privacy Policy pertains to individuals acting as business representatives rather than in a personal capacity.
Personal information we collect
Information you provide to us:
Business Contact Information: If you are a representative of one of our actual or prospective customers, suppliers or business partners, we may collect personal information about you (such as your name, contact details and role) when entering into an agreement with your company and during the course of our relationship with your company.
Feedback or correspondence, such as information you provide when you contact us with questions, feedback, reviews, or otherwise correspond with us online.
Usage information, such as information about how you use the Services and interact with us.
Marketing information, such as information you provide to us when requesting a demo, downloading a whitepaper, or subscribing to a mailing list and your preferences for receiving communications about our activities, services, and publications, and details about how you engage with our communications.
Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
Information we obtain from third parties.
We may maintain pages on social media platforms, such as Facebook, Twitter, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy. We may obtain your personal information from other third parties, such as marketing partners, publicly-available sources and data providers.
Automatic data collection.
We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications and other online services, such as:
Device data, such as your computer’s or mobile device’s operating system type and version, settings, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.
Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
Email Open/Click Information. We may use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email that we may send to you.
We use the following tools for automatic data collection:
Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
How we use your personal information
To operate our Services
Deliver, maintain, secure, and enhance our Services.
Provide you with relevant information about our Services.
Keep you informed by sending announcements, updates, security notifications, and administrative or support messages.
Address your inquiries, respond to your feedback, and handle your requests.
Marketing and Advertising We may occasionally send you direct marketing communications as allowed by law. These may include notifications about special promotions, offers, or events via email or in-app alerts. If you prefer not to receive these communications, you can opt out as explained in the "Opt Out of Marketing Communications" section below.
Research and Development We may utilize your personal information for research and development purposes to evaluate and enhance our Services and overall business. This may include creating aggregated, de-identified, or anonymized data from the personal information we collect. By removing identifiable details, we ensure the data cannot be linked back to you. This anonymized information may be used and shared with third parties for legitimate business purposes, such as improving our Services or supporting business growth.
Compliance and Protection
Adhere to applicable laws, lawful requests, and legal procedures, such as responding to subpoenas or government inquiries.
Safeguard the rights, privacy, safety, and property of you, us, and others, including by pursuing or defending legal claims.
Audit internal practices for compliance with legal, contractual, and policy requirements.
Enforce the terms and conditions governing our Services.
Detect, prevent, investigate, and address fraudulent, harmful, unauthorized, unethical, or illegal activities, including cyberattacks or identity theft.
Job applicants
When you visit the careers portion of our website, we collect personal information that you provide to us in connection with your job application. This includes business and personal contact information, professional credentials and skills, educational and work history, and other information of the type that may be included in a resume. This may also include diversity information that you voluntarily provide. We use this information to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics. We may also use and share this information to provide improved administration of the website, and as otherwise necessary: (a) to comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to protect and defend the rights or property of us or others; or (c) in connection with a legal investigation.
Legal bases for processing
Our teams work tirelessly to protect your information, and to ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information. However, we all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information. You can find more information about our security measures at https://www.salesline.com/security.
How we share your personal information
Service Providers We may share your personal information with third-party entities and individuals who perform services on our behalf or support the operation of our Services. These may include, but are not limited to, legal advisors, financial institutions, auditors, insurance providers, and vendors assisting with hosting, analytics, email delivery, marketing efforts, and database management.
Authorities and Other Parties Your personal information may be disclosed to law enforcement agencies, government bodies, or private entities when we believe in good faith that such action is necessary or appropriate to comply with legal obligations or for the purposes of protection as outlined above.
Business Transactions In the event of a business transaction, such as a merger, acquisition, reorganization, sale of assets, or corporate restructuring—including potential transactions—or in cases of bankruptcy or dissolution, your personal information may be sold, transferred, or shared as part of our business assets. We will take reasonable measures to ensure that the receiving party upholds the principles of this Privacy Policy.
Affiliates We may share your personal information with our current and future affiliates—entities that control, are controlled by, or are under common control with Stytch. These affiliates will handle your personal information in alignment with the provisions of this Privacy Policy.
Other sites, mobile applications and services
Our Services may include links to websites, mobile apps, or other online platforms managed by third parties. These links do not imply endorsement or indicate any affiliation with the third parties involved. Additionally, our content might appear on platforms that we do not own or operate.
We do not oversee or have control over third-party websites, applications, or services and are not accountable for their practices. These external platforms may have their own policies regarding the collection, use, and sharing of your personal information. We recommend reviewing the privacy policies of any third-party websites, apps, or services you interact with.
Security practices
We implement robust organizational, technical, and administrative safeguards to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure. While we make every effort to secure your personal information, absolute security cannot be guaranteed.
If we are required by law to notify you of a data-related incident, we may contact you using the information you have provided, such as via email or phone, in compliance with applicable regulations.
Changes to this privacy policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you by revising the date at the top of this Privacy Policy and publishing the updated version on our Services. Depending on the nature of the changes, we might also notify you through other means, such as an email (if you have provided your contact information) or an in-app message.
Revisions to this Privacy Policy become effective upon being posted or as otherwise specified. Your continued use of our Services following the publication of any changes signifies your acceptance of the updated Privacy Policy.
